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PREGUNTAS FRECUENTES
FREQUENTLY ASKED QUESTIONS
- 01El SC 125 funciona con la mayoría de los carretes giratorios, de mosca, de baitcasting y convencionales hasta Penn 70. El HD 140 se adapta a todos los tamaños de carretes, excepto algunos baitcasters de perfil bajo más nuevos.
- 02Ofrecemos una garantía de 2 años con la compra de su máquina.
- 03Las máquinas se construyen a mano para cada pedido; el plazo de entrega es de 2 semanas.
- 04No vendemos máquinas usadas y las garantías no se pueden transferir.
- 05Sí. Los envíos internacionales se realizan mediante FedEx. Los pedidos nacionales se envían por USPS o FedEx.Los pedidos de paletas grandes se pueden enviar con su transportista preferido.
- 06Sí. Puede elegir entre 110 V o 220 V al realizar su pedido. América del Norte y Central, algunos países del Caribe, Japón, Taiwán y Filipinas utilizan 110 V; otras regiones utilizan 220 V.
- 07No, nuestras máquinas son aptas para ser utilizadas tanto por personas diestras como zurdas.
- 08Aceptamos las principales tarjetas de crédito, Apple Pay, Google Wallet, Affirm y transferencias bancarias.
- 09Agregue artículos a su carrito, ingrese su código postal y país, y los costos de envío aparecerán según su ubicación y tiempo de entrega.
- 10Yes. Email photos of your machine to linewinders@trianglesport.com. The team can help identify the model and direct you to the right parts, manuals, videos, or upgrade options.
- 11Older linewinder models may use reel clamp designs that provide less clearance for certain low-profile or newer reels. We offer Reel Clamp Converter Kitsfor both the SC125 and the HD140 which may improve compatibility.
- 12The correct kit depends on your machine model. If you are unsure whether you have an HD140 or SC125, or another model, send photos to support and the team can help identify the correct option.
- 13Many older linewinder models may still be repairable or supported with replacement parts. Contact customer support with the model information and photos so available parts and options can be reviewed.
- 14Start with the user manual that was included in your shipment and then watch video tutorials on our website https://www.trianglesport.com/videos or YouTube channel https://www.youtube.com/@TriangleSportLinewinders/videos . You will find demos for the SC125 and HD140 linewinders showing conventional, spinning and fly reels. If you still need help, contact customer support or email us with your machine model information and any videos or photos that might help us to support you. linewinders@trianglesport.com
- 15Use the Part Finder to identify replacement parts by machine model. If the part is unclear, please email photos of the machine and the damaged component to linewinders@trianglesport.com
- 16The SC125 is 24" x "17" x 10" and weighs 40 lbs.
- 17Popular accessories include the SC125 Brake Kit, the new Chuck Assembly, and a Reel Clamp Converter Kit (for an SC125 older than 5 years.)
- 18The dimensions of the HD140 are 24" x 19" x 21" and it weighs 80 lbs.
- 19The new Chuck Assembly is an upgraded chuck design intended to provide improved durability, performance, and ease of use compared with earlier chuck versions.
- 20Compatibility may vary based on the model and age of the machine. Customers should contact support with machine information or photos before purchasing so that we can confirm compatibility.
- 21A newer chuck assembly may offer improved durability and performance. Contact support to confirm compatibility and whether the upgrade makes sense for your machine.
- 22Check that the chuck is fully seated and that the support arm is properly positioned. Review the applicable setup video or contact support if the issue continues.
- 23Popular accessories include the SC125 brake kit, chuck assembly, and reel clamp assembly (for machines older than 5 years).
- 24Many replacement parts and assemblies are available individually through the online store. Availability may vary depending on the machine model and part type. If you are unsure, contact support before ordering.
- 25No. Contact us via email or phone and complete the Service & Repair Authorization Form found in SUPPORT on our website. The team will provide next steps for shipping your machine to our factory.
- 26It depends on the component. Some hardware items may be available individually, while others may require a full assembly to ensure the proper fit and function. Contact support with photos for guidance.
- 27Es importante mantener la máquina limpia y revisar regularmente todas las perillas. Reemplácelas antes de que las roscas o los extremos muestren signos de desgaste.
- 28Yes. You can check out our Part Finder modules on this page https://www.trianglesport.com/find-parts. If that does not work, send a photo of your machine, the damaged or missing part, and any model information you have to linewinders@trianglesport.com. The support team can help identify the model, part, manual, or upgrade option.
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